Do you you offer phone support?

I have a problem and prefer talking to someone for an answer. Will you provide phone support? All our clients benefit from unlimited support via our Support Desk ticketing system. This provides an audit trail of communication so that all the details can be passed on to whomever may be working your problem. It also allows us to focus on fixing problems instead of answering the phone!

BTO Basic, BTO Professional, or BTO Custom customers receive a one-on-one training session via remote conferencing. Additional one-on-one support and training can be arranged. Also, if you have any questions or wish to purchase one of our BTO design plans, please do not hesitate to call.

If you are purchasing, or have purchased, hosting only or a DIY SiteBuilder package, please use email or our Support Desk, and open a ticket through our ticketing system.