How do I tell people I'm on vacation/away?

You're going on vacation or away, and want to let people know you can't answer their email yet. But, I want some emails to "slip through!" An auto responder automatically replies to emails it receives. You may define the conditions that a particular responder should apply, the message to reply with, and even files to attach to the message.

How to Setup an Auto Responder:

  • Use your Internet browser, and go to your control panel at http://www.yourdomain.com:8443/
  • Use your full email account ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and password to login
    Click on Auto responders
  • Click Add New Auto Responder
    Enter name of the autoresponder... ie. Vacation
  • If you want to forward the orginal mail, enter the email address.
    Specify the conditions where this auto responder will reply.
  • Enter the return address used in the reply. This could be blank or a colleague, but not yours.
  • Enter the text of the message to reply with.
    You may leave the limits at their defaults of 10 and 100.
  • Click OK
  • Click Enable (Switch On) to activate the responder feature.

If you have more than one auto responder, you can enable the auto responder feature and then enable or disable individual responders. For example, you may have a responder called 'On Vacation' and one called 'Out-for-the-holidays.' You would enable the auto responder feature and then enable the reponder that is appropriate for the occasion, and disable the other.

How to enable/disable an Auto Responder:

  • Use your Internet browser, and go to your control panel at http://www.yourdomain.com:8443/
  • Use your full email account ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and password to login
  • Click on Auto responders
  • Click on Enable/Disable (Switch On/Switch Off)

This will enable/disable all of the auto responders for your email account. You can also enable/disable individual auto responders